Privacy Policy
Effective Date: July 26, 2026 | Last Updated: July 26, 2026
At Raza & Mercer ("we," "our," or "us"), we are committed to protecting the corporate data, personal information, and commercial confidentiality of our global business partners, enterprise clients, and website visitors.
Information We Collect
We collect information necessary to facilitate international trade procurement, spot quotations, and export logistics:
Commercial & Contact Data: Name, business email address, phone number, company name, corporate address, and job title submitted via our procurement brief or inquiry forms.
Trade & Sourcing Specifications: Product requirements, volume targets, technical parameters, destination ports, and custom packaging specifications provided during RFQ negotiations.
Technical & Usage Data: IP addresses, browser types, and standard web analytical cookies gathered to optimize website performance and user experience.
How We Use Your Information?
Your data is used exclusively to support commercial procurement operations:
Evaluating RFQs and issuing commercial spot quotations.
Facilitating factory audits, quality control, and pre-shipment laboratory inspections.
Executing export clearance, shipping documentation, and customs clearance.
Communicating operational updates regarding active orders or trade inquiries
Confidentiality & Non-Disclosure
Raza & Mercer treats all product formulas, technical drawings, private-label artwork, and commercial briefs as strictly confidential. We do not sell, rent, or trade your commercial data to third parties for marketing purposes.
Third-Party Service Providers
To execute international shipments, limited operational data may be shared with vetted partners under strict confidentiality agreements:
Registered Customs House Agents (CHAs) and freight forwarding networks.
Accredited pre-shipment inspection laboratories and quality assurance agents.
Statutory customs authorities and port clearance agencies.
Data Security & Storage
Your data is stored securely and accessed only by authorised members of our sourcing desk. We do not use third-party marketing platforms or data brokers.
Your Data Rights
You have the right to request access to, correction of, or deletion of your corporate contact data from our active databases. For privacy-related inquiries, please contact our data compliance team at:
Email: compliance@razamercer.com